Payment procedure
Payment for accommodation and services provided by the hotel is carried out at prices set by the Price List approved by the Director General of the hotel.
Payment for accommodation is charged in accordance with the settled time of settlement from 14:00 of the current day and checkout time – 12:00 of the next day local time.
Direct settlement (without prior reservation). Check-in from 14:00 to 24:00 – 100% of the daily room rate is paid.
Settlement from 00:00 to 6:00 – 100% of the daily room rate is paid
Settlement from 6:00 to 14:00 of the fixed time of settlement – 50% of the daily room rate is paid, subject to availability.
There are rules for additional payment for accommodation for early check-in and late check-out:
Guaranteed (paid) early check-in – check-in from 6:00 to 14:00 of the fixed check-in time – 100% of the daily cost of the room is paid
Guaranteed (paid) early check-in Arrival from 00:00 to 6:00 – 100% of the daily rate of the room is paid
Unguaranteed early check-in (subject to availability) from 8:00 to 14:00 of the fixed time of settlement – at no extra charge. Payment is taken per day, starting from 14:00 on the day of arrival.
Late check out – check out after 12:00 of the set checkout time. From 12:01 to 18:00 – Payment of 50% of the daily room rate. From 18:01 onwards, no later than 12:00 the next day – payment of 100% of the daily room rate.
If it is necessary to extend the stay at the hotel, the Guest is obliged to contact the administrator of the Reception and Accommodation Service. If the administrator confirms availability at the hotel, the stay may be extended.
The guest has the right to move out of the hotel before the time specified in the “Guest Registration Book”. The guest is obliged to inform the administrator of the Reception Service about his early eviction from the hotel at least 24 hours before the expected departure date. In this case, no penalties are applied, and the paid amount for the unlived period is returned to the guest in full. If the guest informs about his eviction from the hotel on the day of departure or less than 24 hours before the departure date, then the guest will be charged a fine in the amount of the daily room rate, but the amount of payment for the next unlived days is returned.
If possible, the hotel may offer additional space in the form of a folding bed for an additional fee in accordance with the current price list. For an adult guest, additional space is also paid in accordance with the price list approved by the general director of the hotel.